Nestled in the heart of Detroit, The Whitney stands as a beacon of fine dining, luxury, and history. The iconic 1890s mansion, known for its exquisite cuisine and grand ambiance, has been a cherished part of the city for decades. But behind the elegant chandeliers and intricate woodwork, The Whitney faced a modern challenge—staying connected in a digital-first world.

The Challenge: A Grand Mansion with Connectivity Gaps

For years, The Whitney struggled with an unreliable internet service, causing disruptions that rippled through its daily operations. From delayed credit card transactions to choppy staff communication and point-of-sales (POS) issues, the gaps in connectivity were affecting both efficiency and guest experience.

With 22,000 square feet, 52 rooms, and walls of thick granite, installing a modern network in such a historic structure required more than just a basic upgrade—it demanded precision, care, and expertise. The restaurant needed a provider that could seamlessly integrate high-performance technology without disturbing the priceless hand-carved woodwork and fine art that give The Whitney its charm.

The Solution: Bringing 21st-Century Connectivity to a 19th-Century Landmark

Recognizing the complexity of the project, 123NET stepped in with a tailored solution to provide enterprise-grade connectivity without compromising the restaurant’s historic integrity. Through strategic planning and minimally invasive installation, The Whitney was equipped with:

  • Enterprise-Grade Fiber Internet – Delivering high-speed, ultra-reliable connectivity for smooth transactions and uninterrupted service.
  • Hosted Voice Services – Enhancing staff coordination with crystal-clear voice communication for guest reservations and internal operations.
  • Fixed Wireless Backup – Ensuring seamless business continuity, even in the rare event of a network disruption.

123NET’s Extensive Fiber Network, already running beneath Woodward Avenue, made the process even more efficient. With over 4,500 miles of fiber across Michigan, 123NET was able to bring fiber directly to The Whitney’s doorstep—without additional build costs.

“123NET delivered fiber to our business at an incredibly affordable price,” said David Duey, Director of Operations at The Whitney. “Our installation cost was limited to the portion inside our building, making it a game-changer for businesses near existing network infrastructure. The project will quickly pay for itself in efficiency and reliability.”

The Impact: A Historic Venue, Reimagined for the Future

With 123NET’s Internet and Voice Services, The Whitney now operates at peak efficiency—providing guests with a modernized fine dining experience backed by cutting-edge connectivity.

While the mansion itself tells a story of Detroit’s past, its technology now speaks to the future—one where exceptional dining meets the power of 123NET’s reliable, high-speed connectivity.

To learn more about how 123NET Services impacted The Whitney’s operations, watch the video below: